Accessibility

We are committed to providing an accessible environment for all our visitors. Below is everything you need to know before your visit so you can plan your day with confidence.
Visitor Centre Hunter Wetlands Centre

Getting Around the Site

Our 45-hectare site is largely natural bushland, and most of our trails and paths are unsealed. A small number of sealed paths connect the main visitor areas around the Visitor Centre, café, and key attractions.

Some areas of the site include uneven terrain which may be challenging for wheelchair users or those with limited mobility. We recommend speaking with staff on arrival about the most suitable routes for your needs on the day.

Our wheelchair accessible buggy tour is the best way to explore the wider site if walking the unsealed trails is not suitable for you — please see the Buggy Tours section below for details.Please note that we do not currently offer wheelchair hire on site. If you require a wheelchair, please bring your own.

Buggy Tours

We offer guided buggy tours of the wetlands, making it easy to explore the full site without needing to walk the trails. Our buggy is wheelchair accessible, so visitors who use a wheelchair can join the tour comfortably. Buggy tours are a great option for visitors with limited mobility, older visitors, or anyone who wants a more relaxed way to take in the wetlands.

Please speak with staff at the Visitor Centre on arrival to check availability and book your spot or enquire online here

Carers Visit Free

Carers accompanying a visitor with a disability are admitted free of charge. Please present a valid Carers Card at the ticket desk on arrival.
Don't have a Carers Card? You can apply for one through Carers NSW at carersnsw.asn.au.

Parking

Accessible parking bays are available in the main car park, close to the entrance and Visitor Centre. No booking is required — bays are available on a first-come, first-served basis.

Facilities

Accessible toilets are located at the Visitor Centre and are available throughout your visit. Seating is provided at regular intervals along the trails, offering places to rest and take in the surroundings.A lift is available at the Visitor Centre for access between levels.

Sensory Trail

Hunter Wetlands Centre is proud to offer a dedicated sensory trail, designed for visitors with sensory processing needs, autism, or other sensory disabilities. The trail provides a calm, engaging experience within the natural wetland environment. Please speak with staff at the Visitor Centre for more information about the sensory trail and how to make the most of your visit.

Planning Your Visit

To help make your visit as smooth as possible, we recommend:

  • Arriving early to secure accessible parking
  • Wear comfortable, closed toe shoes suitable for uneven ground
  • Booking a buggy tour prior to arrival here if you'd prefer not to walk the trails
  • Speaking with staff on arrival about accessible routes and any assistance you may need

Contact Us

If you have any questions about accessibility at Hunter Wetlands Centre, please contact us before your visit. We want to make sure everyone can enjoy the wetlands. Call us on 02 4951 6466 or visit our Contact page.

Our partners

Hunter Wetlands Parters with Organisations across Australia